Look Blinds offers a delivery service to mainland Australia only. Should you require your new blinds or curtains to be delivered overseas, please note that it is your responsibility to arrange the onforwarding from an Australian mainland address.
Delivery times will vary depending on the product ordered and the delivery location.
- Ready made products: 5-7 working days
- Custom made products: 10-20 working days
Please note that our custom made aluminium venetian blinds and honeycomb blinds are manufactured overseas and involve longer delivery timeframes. Aluminium venetian blinds take 2-4 weeks for delivery and honeycomb blinds 2 weeks.
Ready made products 48 hour dispatch
Look Blinds’ ready made blinds and curtains are available for order in standard sizes and can be cut to meet your required measurements. Please note that “48 hour dispatch” refers to two working days and applies only to ready made blinds and curtains which are ordered in the standard size and don’t require cutting.
As soon as your order has left the factory you will receive a courier tracking number via email. Prior to dispatch, your order will need to be processed which may need to include the following steps:
- Order review
- Product picking and resizing
- Fabric or material ordering
- Build and quality assurance
- Packaging prior to dispatch
Once you have received your courier tracking number you will be able to track the location of your order and see the estimated delivery time on the courier’s website. You can also contact the courier directly if required.
If you haven’t yet received your courier tracking number and you have any questions or concerns about the timeframes involved, please contact Look Blinds by replying to your original order email and we will contact the factory to ascertain the estimated time of dispatch.
Look Blinds delivers to all Australian mainland addresses. Please see our delivery fees below;
- Product samples: Free delivery
- Blinds, curtains and accessories: $25.00 (incl. GST) per order
Upon receipt of order payment, samples will be dispatched within 24 hours. Samples will be delivered via Australia post. Depending on your location, this can take 2-5 business days.
We have a network of courier companies across Australia with the company used dependent upon your location. On dispatch of your order, you will receive a consignment note number and courier company information via email. Unless you have chosen the ‘Ship to a different address?’ option and provided a shipping address, your order will be delivered to your billing address.
- Leave if unattended: Your order will be left at the delivery address as per your instructions.
- Signature required on delivery: Please ensure that someone will be at the designated delivery address to sign for your order. A calling card will be left at the delivery address and you will need to contact the courier company directly to make alternative delivery arrangements.
- Split dispatch: If your order includes products from several suppliers, your order may need to be sent in more than one delivery. For each product dispatched separately, you will receive an email with the courier company information and consignment note number.